Restrooms
Public restrooms are located in Robertson Lobby. The Ladies’ Room can be accessed from the odd side of the building and the Men’s Room access is from the even side. The center stairs in Robertson Lobby lead to both restrooms. Accessible restrooms are located at the bottom of each ramp.
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Public Telephones
Public telephones are located downstairs between the restrooms, off Robertson Lobby. Telephones are also located in our Ticket Office Lobby and McCormick Lobby. Both of these phones are wheelchair accessible.

Emergency Number
Should you need to be contacted when you are at a performance, please leave the Main Lobby phone number, (330) 972-6828. Also be sure to leave your seat location with the caller so we can locate you quickly. Physicians and others expecting calls are requested to leave their name and seat location with the Head Usher in McCormick Lobby upon arrival.
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Drinking Fountain
Drinking fountains are located at the top of both ramps in Robertson Lobby.

Information Counter
The Information Counter is located in McCormick Lobby, which is adjacent to the Ticket Office. The counter is manned by an attendant, who is available to assist you with your questions and concerns.
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Assistive Listening System
A special sound system for the hearing impaired, Williams Personal PA Receiver is available at the information counter in McCormick Lobby, free of charge.

Lost and Found
The Information Counter serves as our lost and found department during events. If you discover that you are missing something the day following a performance, please call our Executive Offices at (330) 972-7595 and make a report.
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Food and Beverage Service
A full service bar and concession stand are located in the building’s center lobby, Robertson Lobby. The Concession Stand offers soft drinks, bottled water, coffee, beer, wine, snacks and candy before the performance and at intermission.
Bottle water and drinks in E. J. souvenir cups are permitted in the auditorium. Food is not permitted in the auditorium and may be consumed in the lobby areas or in the EJCafé.

EJCafé
The EJCafé, located in the Herberich Lobby is open one hour before most performances and at intermission. The menu features elegant desserts, light savory fare, a wide variety of hot and cold beverages and a recently expanded wine list. The EJCafé is available for private parties after most performances. For information contact our Concessions Manager, Margo Ohlson at (330) 972-7170.
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EJCafé Pre-Order
Save time at intermission by pre-ordering before the performance. The Café offers a “pre-order” service that allows patrons to select refreshments before the show and enjoy them at a reserved table during intermission.

Accessible Seating
E. J. Thomas Hall has Orchestra and Grand Tier level seating for patrons in wheelchairs or patrons with special needs. Adjacent seating for a companion is also available in both areas. To make reservations, call the Ticket Office at (330) 972-7570.
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Handicapped Parking
There are a limited number of handicap parking spaces available on a first-come-first-serve basis in the Thomas Hall parking deck. There is a $5.00 charge for parking. A valid permit must be displayed. 
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Accessible Restrooms
Located at the bottom of both ramps on both sides of the building.
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Smoke Free
E. J. Thomas Hall and the Civic Theatre are smoke free buildings. 
Smoking areas are located outside the building.

Cameras, Recording Equipment, Cellular Phones and Pagers
These devices are strictly prohibited. You may take the device back to your car, check it at coat check in Robertson Lobby (EJ) or check it with the Head Usher at the Information Counter of both buildings.
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Seating Latecomers
Please note the curtain time printed on your tickets, as performances begin promptly. In consideration of others, latecomers will be seated at a suitable pause in the program. This includes patrons who leave the auditorium before or during a selection. Patrons will not be re-seated until after the completion of that selection.

Intermission
Intermissions are 20 minutes in length. The flashing of the lobby lights or ringing of triangles at the Civic is your signal to return to your seat for the start of the performance. Latecomers will be seated at proper intervals.
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Concert Conclusion
Members of the audience who wish to leave before the conclusion of
the performance are asked to do so only between selections as not to
disturb others.

Numbers You Should Know

E. J. Thomas Hall Ticket Office:
Hours: Monday-Friday, 10:30 a.m. to 6 p.m. - Saturday, 10 a.m. to 2 p.m.
The University of Akron
198 Hill Street
Akron, OH 44325-0501
Phone: (330) 972-7570
Fax: (330) 972-2700
Summer Hours: Monday-Friday, 10 a.m. to 4 p.m.

E. J. Thomas Hall Executive
Hours: Monday-Friday, 8 a.m. to 5 p.m.
Offices & Lost and Found
Phone: (330) 972-7595
Fax: (330) 972-6571

Civic Theatre Box Office
Hours: Monday-Friday, 11 a.m. to 5:30 p.m.
182 S. Main Street
Akron, OH 44308
Phone: (330) 253-2488
Fax: (330) 535-9828

Civic Theatre
Hours: Monday-Friday, 9 a.m. to 5 p.m.
Administrative Offices
Phone: (330) 535-3179
Fax: (330) 535-9828

Ticketmaster: Hours:
(330) 945-9400 (Akron) Monday-Friday 9 a.m. to 9 p.m.
(216) 241-5555 (Cleveland) Saturday 9 a.m. to 7 p.m.
(330) 747-1212 (Youngstown) Sunday 9 a.m. to 6 p.m.
Tickets may be purchased on line at http:www.ticketmaster.com
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