| |
The Thomas Hall Ticket Office is located at the top of the parking deck ramp, with access from Hill Street. Convenient five minute parking is available curbside for patrons wanting to purchase tickets in person, or call 330/972-7570. The Thomas Hall Ticket Office lobby is handicap accessible. Tickets are also available through Ticketmaster. Please remember all ticket sales are final.
Hours of Operation
The Ticket Office is open Monday - Friday, 10:30 a.m. to 6 p.m., Saturday 10 a.m. to 2 p.m. and Summer Hours, Monday - Friday, 10 a.m. to 2 p.m. On days of shows, the Ticket Office remains open through intermission of the last show. For Sunday and holiday performances, the Ticket Office opens three hours prior to show time and remains open through intermission of the last show.
Physically Challenged Patrons
E. J. Thomas Hall has Orchestra and Grand Tier level seating for patrons in wheelchairs or patrons with special needs. Adjacent seating for a companion is also available in both areas. To make reservations, call the Ticket Office at 330/972-7570. Handicapped parking is available in the parking deck. A valid permit must be displayed.
Discounts
A $2.00 per ticket discount is available to persons 62 and older, 12 and younger and University of Akron Faculty/Staff on Price A & B tickets only, to selected Thomas Hall shows. When ordering tickets, please inform the ticket associate that you are eligible for a discount. Discounts are only available through the Thomas Hall Ticket Office. Discounts are not valid on any previously purchased tickets or with any other discount offer.
Back to top
Tickets for Children
Regardless of age, everyone must have a ticket, sit in a seat and be able to sit quietly throughout the performance. E. J. Thomas Hall performances are not recommended for children under the age of four.
Back to top
Everyone Must Have A Ticket
To ensure patron safety and comfort and to comply with local fire codes, a ticket is required for each person attending a performance, regardless of age.
Back to top
Refunds
All sales are final. There are no refunds on tickets unless an event is canceled and not replaced. Refunds are always made to the original purchaser at point of purchase. Performances, dates and times are subject to change without prior notice.
Back to top
Lost Ticket
If you are unable to find your ticket(s), please call the Thomas Hall Ticket Office who will look up your name and print you a duplicate ticket.
Back to top
Gift Certificates
E. J. Thomas Hall Gift Certificates are available in any denomination and good for up to one year from the date of purchase.
Back to top
Group Sales
Group tickets are available at a 10% discount to most shows to persons ordering 20 or more tickets to one performance. (No group discount on general admission performances or on Price C tickets). To place group reservations, further information or to receive a group brochure call Christine Pizzute at Thomas Hall Group Sales, 330/972-8881 or toll free at 1-888/226-6948.
Back to top
To place motorcoach reservations call Jim Myers at Northeast Ohio Tours and Conventions at 330/535-6861 or toll free at 1-800-645-0998.
24 Hour Information
E. J. Thomas Hall provides a phone bulletin board system to answer your questions during our off hours. By calling 330/972-7570, you can receive information on upcoming shows, Ticketmaster outlets, phone charge numbers, plus directions to the Hall.
Back to top
Ticketmaster
Outlets are located in Kaufmann's and select Giant Eagle Stores, Cash Only - Credit Cards Not Accepted. Service Charge per ticket at outlets. No discounts. Subscriptions not available at Ticketmaster, only single tickets.
Back to top
Handling Fee
A $3.00 handling fee will be charged per order.
Ticketmaster Phone Charge: 330/945-9400 (Akron), 216/241-5555 (Cleveland) 330/747-1212 (Youngstown). Service charge per ticket, plus handling fee. No discounts. |
